Pathway

Pathway is the Commission’s single digital case management platform.

Personal Injury Commission

All matters lodged with the Personal Injury Commission are managed through Pathway, our single digital case management platform.

This secure platform provides a single place for all Commission staff, decision makers and parties to engage online in a similar way.

The first step towards resolving your dispute is to complete and lodge the appropriate application form through the Pathway Portal. If you are legally represented, your lawyer will do this. If you are self-represented, the Commission can assist you to register for the Pathway Portal and lodge your application.

The Pathway Portal allows users to fill in digital forms, upload and download relevant documents, check application status, message the Commission and request or provide information. Decisions by the Commission are also uploaded to the Pathway Portal for parties to disputes to view.

You will only be able to access relevant information relating to your matter.

Need help

For any questions about using the Pathway Portal or to report a technical issue, please contact the relevant support team during business hours:

Motor Accidents Digital Support Team

Workers Compensation Digital Support Team

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