Policy

The Commission’s policies set standards of practice and establish standards of behaviour for the Commission and the people who use our services.

Approved Medical Specialist Code of Conduct
This Code governs the conduct of persons appointed by the President of the Workers Compensation Commission as Approved Medical Specialists pursuant to Section 320 of the Workplace Injury Management an...
Access and equity service charter - Workers Compensation Commission
The Commission has developed this Access and Equity Service Charter to clearly set out the way in which it will meet its objectives of providing an accessible and equitable workers compensation dispu...
Access to compensation papers
Details information on how to obtain court papers.
Appeal against medical assessment
This Guideline sets out the practice and procedure to be adopted by the Workers Compensation Commission ('the Commission') upon receipt of an application to appeal against a medical assessment made by...
Arbitrator's code of conduct
This Code governs the conduct of persons appointed by the President of the Workers Compensation Commission (‘the Commission’) as Arbitrators pursuant to section 368 of the Workplace Injury Management ...
WCC venue policy
Information about the venues in which the Commission operates conciliation conferences and arbitration hearings in NSW.
Policy on publication of decisions in the Workers Compensation Commission
The Commission is committed to the publication of its decisions on its website and on the Australasian Legal Information Institute (AustLII), Jade and LexisNexis websites to ensure transparency, accou...
Provision of interpreter services
This service charter outlines (a) our expectations of parties, legal representatives and agents where parties or witnesses need an interpreter; and (b) the interpreters we arrange through our service ...
Registrar's practice guide for work injury damages in the Workers Compensation Commission
The role of the Workers Compensation Commission in work injury damages claims is limited to providing an administrative and mediation framework, together with a process for determining if the degree o...
Registrar's practice guide for death claims
This Guide sets out the practice and procedure of the Workers Compensation Commission (the Commission) in relation to disputes arising out of the death of a worker under Div 1 of Pt 3 of the Workers C...
Requests for Reconsiderations under Sections 329(1A), 350(3) and 378 of the Workplace Injury Management and Workers Compensation Act 1998
This Guideline provides guidance to parties and their legal representatives, concerning requests for reconsideration under sections 329(1A), 350(3) and 378 of the Workplace Injury Management and Worke...
Security at Commission hearings
Information about security within the Commission hearings for all attendees.
Sound recording and transcription of commission proceedings
The Commission records arbitral proceedings using digital sound recording equipment, enabling a Compact Disc to be produced of the proceedings for archival purposes.
Standards of conduct during proceedings in the Workers Compensation Commission
The standards of conduct have been developed with regard to the Commission's statutory objectives and to ensure that parties understand and participate fully in the dispute resolution process. The Com...
The practice of the conciliation/arbitration process in the Workers Compensation Commission
The Workers Compensation Commission has developed a dispute resolution model to implement the objectives of the Workplace Injury Management and Workers Compensation Act 1998. Pursuant to section 367 (...
Workers Compensation Commission payment of accounts – statement of business process
Information about what the Commission requires to pay a tax invoice in accordance with NSW Treasury.
Workers Compensation Commission guidelines for media representatives
Arbitration hearings and appeal hearings against the decision of an Arbitrator are open to the media and the public unless the Commission orders otherwise. This document provides information for media...
Workers Compensation Commission Rules
The rules provide operational direction to the Workers Compensation Commission, covering matters of practice and procedure in proceedings.
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